Privacy Policy

Effective date: 12/02/2026

1. Introduction

ArcDamLabs Ltd ("ArcDamLabs", "we", "our", or "us") is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website and any related software or services provided by ArcDamLabs.

ArcDamLabs operates from the United Kingdom and processes personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following categories of information:

2.1 Information You Provide Directly

  • Name and contact information (if you contact us)

  • Email address

  • Account information provided during registration (if applicable)

2.2 Platform Authorisation Data

If you choose to connect a supported platform account (e.g. TikTok or other supported platforms), we may collect:

  • Basic account information permitted by the platform API

  • Authorisation tokens issued via official OAuth flows

  • Metadata necessary to enable user-authorised publishing actions

We do not collect passwords for third-party platforms.

2.3 Technical Data

  • IP address

  • Browser type and device information

  • Usage logs for system performance and security monitoring

3. How We Use Your Information

We use personal data only for legitimate operational purposes, including:

  • Providing and maintaining our services

  • Enabling user-authorised platform integrations

  • Executing publishing actions where supported by platform APIs

  • Ensuring system security and preventing misuse

  • Responding to enquiries and support requests

We do not sell personal data to third parties.

4. Platform Data & OAuth Access

Where you authorise ArcDamLabs to access a third-party platform account (such as TikTok), access is granted exclusively through official authentication mechanisms provided by that platform.

We:

  • Access only the data permitted by the platform’s API scope

  • Use access tokens solely for the purpose authorised by the user

  • Do not perform actions beyond granted permissions

  • Do not bypass platform safeguards

Users may revoke access at any time via the relevant platform’s account settings.

5. Data Storage & Security

We implement appropriate technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

Security measures may include:

  • Encrypted data transmission (HTTPS)

  • Secure cloud infrastructure

  • Access controls and authentication procedures

  • Regular monitoring and system logging

Access tokens and sensitive credentials are stored securely and only for as long as necessary to provide authorised functionality.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services requested by the user

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Authorisation data may be deleted upon user request or upon account disconnection.

7. Data Sharing

We do not sell, rent, or trade personal data.

We may share data with:

  • Trusted service providers (e.g. hosting providers) strictly for operational purposes

  • Regulatory authorities where required by law

All third-party processors are required to maintain appropriate security standards.

8. International Transfers

Where data is processed outside the United Kingdom, we ensure appropriate safeguards are in place consistent with applicable data protection laws.

9. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

To exercise your rights, contact us at:
support@arcdamlabs.com

10. Data Deletion Requests

Users may request deletion of their data at any time by contacting support@arcdamlabs.com.

Where a platform account has been connected via OAuth, users may also revoke access directly through the relevant platform’s settings.

Upon verified request, we will delete applicable personal data within a reasonable timeframe, unless retention is legally required.

11. Cookies

Our website may use essential cookies for functionality and security. We do not use cookies for behavioural advertising or third-party tracking without consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

13. Contact

If you have any questions about this Privacy Policy or our data practices, please contact:

ArcDamLabs Ltd
United Kingdom
Email: support@arcdamlabs.co.uk